Improve your customer relationship

A happy customer is a loyal customer.
In a situation where personalized experience is essential to loyalty, a lasting relationship can not be built without a sharp knowledge of each customer.

Contact us

tel solu+33 (0)1 71 19 97 34

What is the purpose of a crm ?

A tool for service quality or for sales efficiency, it has become essential in the customer relationship landscape.

In a world of multi-channel communication, it provides you with a 360° view of your customers. With more relevant message and a linked profitability analysis, it adds value to your communications.

The DQE Software tools allow you to make the entered data more reliable, regardless of the input channel (telephone, website, point of sale, etc.) while speeding up their input through auto-complete.
Your address book is your most valuable asset.

How to optimise customer data collection ?

DQE Software offers customer data capture solutions that will enable the operator to not only save time, but also to validate the collected information on input to improve marketing efficiency.

Gone are the days when your customer received the same message several times, the same promotional leaflet with a random address.

The captured Last Name, First Name, Postal Address, E-mail, Telephone fields are compared in real time with the nominal database in order to record the data quality and identify the information to be confirmed.

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Become more efficient

Have high quality and reconciled data, regardless of its source, enables you to deliver more pertinent messages.

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Check captured data in real-time

Improve the reliability of customer data collection on all forms to be instantly usable by your marketing teams.

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Increase the productivity of your teams

Through simplifying data entry methods, you bring the best advice to your customers for more satisfaction and repeat business.

dqe addressDQE ADDRESS

simplifies and checks the entry of French and international postal addresses.

dqe emailDQE EMAIL

simplifies and checks the entry of international e-mail addresses.

dqe phoneDQE PHONE

verifies un real-time the existence of a French and international telephone line, landline and mobile.

dqe lifestyleDQE LIFESTYLE

segments and profiles in real time the customers according to the typologies of households resulting from the demographic repository.

dqe dedupDQE DEDUP

deduplicate to remove duplicate processing.

dqe moovedDQE MOOVED

identifies if a contact moved, in real time in your applications

DQE Software
102 – 116 rue Victor Hugo
92300 Levallois - Perret

Tel. +33 (0)1 71 19 97 34